HUD regulations state “Before and after photographs are required along with any other supporting documentation to support a claim for re-imbursement.” That sounds pretty straight-forward but some servicing companies have differing definitions of the word “before”. Some companies accept as a “before” picture a picture of the fixture or apparatus being winterized. Other companies expect a picture of the anti-freeze being poured into the fixture or apparatus as the “before picture”.
Know what your company accepts as before pictures or go ahead and take two “before pictures”, one showing the fixture before anything is done and one action photo showing the anti-freeze being poured into the fixture. The “after” photos show the anti-freeze in the appliance or fixture. This means you will have at least two pictures, and possibly three, for each step of the winterization.
Some steps are performed during a winterization that are not actual winterization steps but are included as part of the overall procedure. These steps may include posting winterization notices, turning off power breakers, posting signs, etc. Take pictures before doing each of these steps and then take a picture that shows the step has been completed.
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Terry Platt
